IQ Autodial offers High Level Data Protection due to its secure data protection policies. We offer High Level Data Encryption right from your agent’s web browser including the back end database where you have stored your data on our secure hosted servers. We use international standard strong encryption algorithms to safeguard your vital data.

We can also make a facility so that you can redirect your customers to a secure IVR so that they can enter their confidential information like credit card numbers to shield that information from your agents while still they can take customers orders.

Our software also has the facility to hide all or some part of the sensitive customer information like payments data from your agents.

We also offer another important encryption feature which is encrypted recordings of phone call audio which allows your company to stay in compliance with many industry security requirements.

Here we are giving full list of high level encryption security addons and enhancements that we offer on IQ Autodial:

• SSL encrypted(https) agent interface screen and data transport
• Encrypted database storage of custom field data
• Masking of sensitive custom field data from agents and managerial staff
• The ability for agents to send customers to an IVR to enter in sensitive information
• Encrypted recordings of phone call audio

If you want more information on how our IQ Auto dial Strong data encryption works, please contact us.